Thank you for shopping at Race Direct Australia

If you are not entirely satisfied with your purchase, we’re here to help.

Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.  All shipping costs however will be paid by you should the refund or exchange be based on a change of mind or an incorrectly ordered size or product.  These shipping charges are non-refundable. You are also responsible for any risk of loss of or damage to the product during shipping to and from Race Direct Australia. We do not accept any goods returned on a COD basis.

Before you return a product, please make sure that:

  1. The product was purchased in the last 30 days
  2. The product isn’t used or damaged
  3. Contact us before you send the product:

 

Send the product to:

Race Direct Australia Pty Ltd
PO Box 668
Caloundra QLD 4551

 

Damaged Goods

Extra cover is automatically added to shipping costs for our goods sent by Australia Post. Goods damaged or lost in transit should be reported to us immediately.  If goods are damaged, a photograph of the good/s  damaged and an explanation of the circumstances in which the item/s were received and/or damaged should be forwarded to us.  The same applies to faulty goods.  A course of action will then be advised (i.e. return, refund or replacement) and Race Direct Australia will pay all postage costs.

 

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

Via email sales@racedirectaustralia.com.au or via our enquiry form